How information is collected and used on the Timeline Business Solutions website.
Our website address is https://timeline-business-solutions.com. For enquiries about your personal information, contact info@timeline-business-solutions.com.
When you contact us through our website, we collect the information you submit, including your name, organisation, email address, optional telephone number, area of interest and enquiry message. We use this information to assess and respond to your enquiry, keep a record of our correspondence and manage relevant business relationships. Our contact form uses a WordPress-based enquiry handler and FluentCRM to store contact details. Enquiry notifications are sent through our configured email service.
We process enquiries where necessary for our legitimate business interests in responding to requests and, where relevant, taking steps towards a potential contract. We do not treat a contact-form enquiry as consent to receive marketing newsletters.
Enquiry information is accessible to authorised website administrators and is retained only for as long as reasonably necessary for the enquiry, business relationship, record-keeping or legal obligations. You can ask us about retention or request deletion using the email above, subject to applicable exceptions.
If comments are enabled and visitors leave comments, we collect the data shown in the comments form, the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (a hash) may be provided to Gravatar to check whether you use the service. See Automattic’s privacy policy. After comment approval, your profile picture may be visible publicly alongside your comment.
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors may be able to download images and extract that information.
If comments are enabled and you leave a comment, you may choose to save your name, email address and website in cookies for convenience. These cookies last for one year.
If you visit our login page, WordPress may set a temporary cookie to determine whether your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
When you log in, WordPress sets cookies to save your login information and screen preferences. Login cookies generally last for two days, screen preference cookies for a year, and selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies.
If you edit or publish an article, WordPress may save a cookie identifying the post you edited. It contains no personal data and expires after one day.
We may also use essential security, caching and consent-management cookies. Where non-essential cookies are used, choices will be offered through the site’s cookie controls where required.
Pages may contain embedded content such as videos, images or articles. Embedded content behaves as though you visited the other website directly. Those websites may collect data, use cookies, add third-party tracking and monitor your interactions.
We use service providers involved in hosting, email delivery, website security and contact management where necessary to operate this website and respond to enquiries. We do not sell personal information. If you request a password reset, your IP address may be included in the reset email.
If comments are enabled, comments and their metadata may be retained indefinitely to help recognise and approve follow-up comments.
If users register on our website, WordPress stores the personal information provided in their profiles. Users can view, edit or delete most profile information, except their username. Website administrators can also access and edit that information.
Subject to UK data protection law, you may have rights to access, correct or erase your personal information, restrict or object to certain processing, and request data portability in applicable circumstances. You may also complain to the UK Information Commissioner’s Office (ICO). To exercise your rights, email info@timeline-business-solutions.com.
Visitor comments may be checked through an automated spam-detection service if enabled. Website hosting, email and related service providers may process data on our behalf; international transfers, where applicable, must be subject to appropriate safeguards.